Frequently Asked Questions

Where are you located?

Dunn From Scratch is a home-based, VDACS certified and inspected bakery located in Lucketts, a town in Leesburg, VA, right off Route 15.

Do you deliver?

Delivery is only available for custom orders over $150 for an additional fee. All other orders are picked up on a scheduled time of day from our front porch.

What are your pick up hours?

Available pickup hours are:
Wednesday-Friday 8AM-5:30 PM
We are closed Saturdays-Tuesdays for pickup orders.

Do you make theme or fondant cakes?

We use high-quality ingredients to create fresh, original, gourmet buttercream cakes. While fondant may be used to make small, decorative, accessories when needed, we do not specialize in fondant designs or theme cakes.

Do you make wedding cakes?

Yes! Dunn From Scratch is located in the heart of Loudoun’s wine country and some of the most beautiful wedding venues. We make wedding cakes of all sizes as well as custom dessert bars to fit your needs! Request a tasting pickup on this page.

Do you accept credit cards?

We do not accept credit cards. Currently, our acceptable payment methods are e-check via invoice and Venmo (dunnfromscratch).

What’s your cancellation policy?

Cancellations are permitted up to 7 days before the order is due for a store credit. Any cancellations made with less than 7 days notice will forfeit the deposit. If rescheduling, notice is required upon cancelling in order to transfer the deposit at the discretion of the baker. Rescheduled orders may incur additional fees and are not guaranteed. 

What’s your inclement weather policy?

In the case of inclement weather, the customer has until 9 AM the day before the order is due to request the option to reschedule. Rescheduling is not guaranteed.

Are you gluten free?

DFS is not an allergen friendly bakery. Customers are welcome to share allergy concerns upon ordering and we take every precaution to prevent cross contamination, but we do not make gluten free, dairy free or vegan desserts.

What if I forget to pick up my order?

Dunn From Scratch will make every effort to remind you and contact you in regards to your upcoming order pickup and scheduled time. If you are running late or are unable to make your appointment, please contact us before close of business on the day of your pickup. If we do not hear from you, DFS reserves the right to either resell or donate your order.

Are you hiring?

We are not currently hiring for any positions.

Here at Dunn From Scratch Bakery, we believe Love is Love! We are a proud supporter of LGBTQIA+ and will serve all patrons! There really isn’t a question about it!